How to Create An Internal Coaching Program At Your Workplace (And Why You Should)
Sep 1, 2023
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John Kim, The Angry Therapist, and Noelle Cordeaux, CEO of Lumia, discuss the benefits of creating an internal coaching program at workplaces, including increased productivity and employee engagement. They also touch on empowering employees, the application of coaching programs in healthcare systems, the transformative power of coach training, and the impact of coaching leadership on relationships.
Replacing managers with coaches can lead to increased empathy and understanding, resulting in improved productivity and engagement in the workplace.
Implementing internal coaching programs can enhance overall employee well-being, support emotional growth, and improve relationships and collaboration.
Deep dives
Transitioning from Traditional Management to Coaching
In a podcast episode discussing the creation of internal coaching programs, the hosts explore the idea of managers being replaced with coaches in a company. They share the story of a CEO who listened to employees and replaced managers with coaches, resulting in an increase in empathy and understanding. The shift from a traditional managerial approach to a coaching approach centered around employee feedback and their needs. This change led to improved productivity and engagement within the organization. The hosts emphasize the importance of employee empowerment and how it can transform work environments. They also discuss different models of internal coaching programs, such as manager as coach, having dedicated emotional well-being coaches, and providing life coaches for employees. They highlight the durable skills gained through coach training, including listening, empathy, self-awareness, collaboration, and leadership. The hosts encourage organizations to consider implementing internal coaching programs as an effective way to support employee growth, well-being, and overall success.
The Power of Coaching in Organizations
The podcast episode highlights the power of coaching in organizations by sharing success stories and discussing the benefits of implementing coaching programs. They mention a Fortune 500 company called Time, Etc., where they replaced managers with coaches, resulting in a 20% increase in productivity and becoming one of the top 1% of companies in terms of employee engagement. This success is attributed to the coaching approach, characterized by active communication, continuous support, and a focus on employee well-being and professional development. The hosts emphasize that coaching goes beyond work performance and enhances the overall quality of employees' lives. They mention other organizations, such as health systems, that are also adopting coaching programs to support their employees' emotional well-being and growth. The episode highlights how coaching skills, such as listening, empathy, and growth mindset, are valuable for both individuals and organizations, enabling better relationships, collaboration, and leadership.
Implementing Internal Coaching Programs
The podcast episode concludes by discussing how organizations can implement internal coaching programs. The hosts emphasize the importance of stakeholder buy-in and share examples of companies that have successfully incorporated coaching as an employee benefit. They recommend considering ICF accredited coach training as part of a company's benefits package, as it provides durable skills that can be carried throughout an employee's career. The hosts highlight the value of skills gained through coach training, such as holding a safe space, effective listening, empathy, collaboration, and growth mindset. They also discuss different models of internal coaching, such as manager as coach, having two managerial roles with distinct focuses on job performance and personal development, and providing dedicated life coaches for employees. The hosts encourage organizations to view coaching as a holistic approach that benefits not only work performance but also personal well-being, relationships, and overall growth.
John and Noelle chat about a Fortune 500 company that ditched managers for coaches and saw major productivity gains! We alo touch on some wild workplace trends and dish out the deets on how coaching might be the secret sauce to a happier, more efficient office.
Welcome to The Everything Life Coaching Podcast brought to you by Lumia -- co-hosts John Kim, known as The Angry Therapist, and Noelle Cordeaux, the visionary CEO of Lumia, join forces to navigate the wide world of positive psychology, personal meaning, and professional life coaching.
Together, they share invaluable insights, ask thought-provoking questions, and provide practical advice to help you break free from stagnation and make meaningful strides in your personal and professional life. This podcast is an invitation to explore your own story and redefine your path, infused with authenticity, humor, and no-nonsense truths.
Brought to you by Lumia -- The Everything Life Coaching Podcast is dedicated to offering meaningful education from real people, cutting through the noise and empowering you to make a larger, more profound impact on the world around you.
This episode features music by Keshco, utilized under a creative commons license.
The Everything Life Coaching Podcast is produced and audio engineered by Amanda Meyncke.