Customer Service Revolution 112: How a Serial Entrepreneur Inspires Millenials and Gen Z's
Millennials and Gen Z often get a bad rap, but they may be the best generation to hire. As they've watched their parents and grandparents steeped in hustle culture to stay ahead, it's given them insight into what they don't want for their own careers. Their mantra seems to be, "Work smarter, not harder."
While they may not believe in hustling to get where they want to be, millennials and Gen Z value purpose and relationships. They want meaning behind the work they're doing. And they don't want their personal relationships to be collateral damage from hustling too much. They've experienced a professional awakening
Matthew Kennedy Stewart is co-founder and CEO of National Service Group (NSG), which operates College Works Painting, Empire Community Construction, Home Genius Exteriors, and SMJJ Investments. In addition to his role at NSG, Matt serves on the board of directors for multiple organizations and is consistently recognized for his leadership and management expertise. In particular, Matt is passionate about mentoring millennials and generation Z. He is the host of "The Edge of Excellence" Podcast and has been featured in The Wall Street Journal, Entrepreneur magazine, Inc. magazine, and Fox Business News and on ABC, CBS, and more. Matt is a University of California, Santa Barbara graduate, living in Laguna Niguel, California, with his wife, Jill, and their two children.
In this episode of The Customer Service Revolution, Chief Revolution Officer John DiJulius of the DiJulius Group talks with Matthew about how he built numerous successful brands from the ground up, incorporating his unique leadership philosophies. More importantly, all his businesses depend on millennials and generation Z. Hear how Matthew helps keep them inspired and motivated.
Here are just a few takeaways:
- Matthew Stewart's first exposure to entrepreneurship, how that led to his career as a business owner, and what a typical week looks like for him
- What Human Service means to him
- How millennials and Gen Z approach work ethic and why meaning and purpose play a significant role in what they want from work
- The Five Factors of Success for college students
- How Matthew nurtures his relationships at home and maintains life balance
- The hardest things about being an entrepreneur and leader
- What he finds most challenging about being a father and husband
- The accomplishments he's most proud of
- Why millennials and Gen Z are the best generations to hire
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EPISODE CREDITS:
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