QFF: Explore Business Dynamics: Gain insights on Recruitment Mastery & Values with the Director of Performance Wellbeing. Learn essential strategies for Small Business Growth and Success from a seasoned professional. (John Quinn)

In less than 20 minutes a week, we'll introduce you to an expert or business owner with deep experience in what they do. Grow you, grow your team, grow a small business.

Welcome to the "Grow a Small Business" podcast with your host, Michael Denehey. In this episode, Michael interviews John Quinn from performance well being based in New Zealand.

In this episode, John Quinn, an expert in sports and business, highlights the vital role of values in recruitment and fostering a successful business. He emphasizes the significance of genuine care for employees, encouraging small business owners to understand individual motivations and prioritize consistent, sustainable habits. Tune in for practical insights on building trust, embracing change, and creating a thriving workplace culture.

Key Takeaways for Small Business Owners:

Recruitment Based on Values and Vision: John Quinn, with extensive experience in sports and business, emphasizes the importance of recruiting based not just on skills but on character. Identifying values and a clear vision for the business helps in aligning recruitment decisions with the organizational culture.

Understanding the 'Why' Behind Behaviors: Quinn stresses the significance of understanding the reasons behind employees' behaviors. Taking the time to comprehend individual circumstances, such as family commitments or personal situations, aids in avoiding judgment and promotes empathy in the workplace.

Caring for Employees: Caring for employees goes beyond the surface level. It's about genuine interest in their lives, families, and interests. This care leads to greater trust, tolerance, and a more engaged workforce. The goal is to treat employees as human beings first, allowing the human 'doing' (work performance) to follow naturally. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for?

Consistency, Competence, and Care: The Trust Triangle: Building trust among the team involves consistency in leadership, competence in skills, but most importantly, a sense of genuine care. Employees are more likely to tolerate occasional inconsistencies or competence gaps if they feel genuinely cared for.

Start Small and Sustainable Habits: Implementing changes or habits in the workplace should start small and gradually build up. It's about introducing consistent, sustainable habits, such as regular check-ins or casual conversations, that show genuine interest in employees' lives.

Discomfort is a Sign of Growth: Embracing discomfort in change is a sign of growth, both personally and within the business. Change may initially be uncomfortable, but it often leads to progress and improvement.

One action small business owners can take:

One actionable step advised by John Quinn is to start small, consistent interactions with employees. Engage in genuine conversations, showing interest in their lives beyond work. This fosters trust, understanding, and a sense of care, ultimately creating a more connected and engaged team within the business.

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Quotable quotes from our special Grow A Small Business podcast guest:

Understanding 'why' breeds empathy and reduces workplace judgment — John Quinn

Care for your team: the cornerstone of trust and workplace resilience — John Quinn

Consistency, competence, and genuine care build robust business trust — John Quinn