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The Agency Accelerator

The End Of Agency Commoditisation - A Conversation With Mikael Dia

Aug 29, 2024
Mikael Dia, founder of Funnelytics, shares his insights on how agencies can stand out in a crowded market. He emphasizes the shift from tactical execution to strategic thinking, advocating for data-driven decision-making that produces tangible results. The discussion includes using Funnelytics for visualizing customer journeys, enhancing client relationships, and exploring how AI is transforming agency workflows. Mikael also reflects on the importance of prioritizing client outcomes to maintain a competitive edge.
35:55

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Agencies must shift their focus from tactical execution to strategic thinking to stand out in a saturated market.
  • Leveraging data-driven decision-making and tools like Funalytics can significantly enhance client relationships and differentiate agency services.

Deep dives

Differentiating Agencies to Combat Commoditization

Agencies often find themselves commoditized due to the abundance of low-cost service providers available on platforms like Upwork, making it challenging to stand out. To break away from this trap, agencies need to focus on strategy rather than merely offering specific tactics like SEO or PPC. By developing a comprehensive strategy that encompasses various tactics, agencies can illustrate how these elements work together to produce meaningful outcomes for clients. This approach not only enhances the perceived value of their services but also allows them to charge higher fees while establishing longer-lasting client relationships.

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