Kelsey Alpaio, a former HBR editor and co-host of the Women at Work podcast, teams up with Lareina Yee, a McKinsey senior partner and expert on women's management challenges. They explore the hurdles new managers face, particularly women, in balancing authority and camaraderie. The conversation dives into combating biases, the importance of recognition, and how to effectively communicate as a leader. They share insights on building trust and navigating the complexities of workplace dynamics to foster respect and collaboration.
New managers must balance authenticity with authority to gain respect while navigating peer relationships that have shifted post-promotion.
Women in management face unique biases that can undermine their confidence, making allyship and effective communication crucial for overcoming these challenges.
Deep dives
Navigating New Managerial Roles
Transitioning to a management position poses unique challenges, especially when previous relationships with colleagues shift. New managers may struggle to gain respect and authority from peers who were once friends, leading to feelings of self-doubt. It’s essential to recognize that missteps, such as overly mimicking a managerial persona, can undermine genuine leadership. Building authenticity and confidence is crucial for establishing credibility in a new role.
The Impact of Bias on Women in Leadership
Women often face additional barriers in management due to ingrained biases and microaggressions in the workplace. Studies reveal that women, particularly women of color, experience skepticism regarding their capabilities, leading to challenges in being taken seriously. These biases manifest through questioning of their authority and undeserved criticism, which can hinder career progression and confidence. Understanding these challenges enables women to navigate and confront them more effectively in their professional journey.
The Role of Allyship and Support
Support from colleagues, especially those in higher positions, can be vital for new managers facing doubts about their authority. Allyship involves standing alongside a new manager, reinforcing their decisions, and creating an environment of psychological safety. Sharing experiences of allyship can empower women to recognize the importance of having advocates who help challenge biases. This supportive approach not only builds confidence but also encourages collaborative team dynamics.
The Importance of Communication and Validation
Effective communication is critical for new managers to affirm their authority and address insecurities about their skills. Regular feedback and acknowledgment from both peers and superiors help solidify a manager's confidence and ability to lead. Discussions with trusted colleagues can provide reassurance and insight on navigating challenges, fostering a supportive network. Ultimately, establishing a culture of open dialogue promotes respect over likability, ensuring that new managers feel valued and empowered in their roles.
Getting taken seriously as a new manager is challenging for anyone. You can go from being friends with your peers to suddenly being their boss. It’s easy to make missteps, like playing the part too much—acting the way you think a manager is supposed to act. On the other hand, you may feel you have nothing to offer your direct reports, some of whom may have more experience than you. You may even fall back too much on what you already know well. These are common challenges in anyone’s first rodeo as a manager. But bias can make overcoming them especially difficult for women.
In this 2023 episode of Women at Work, as part of the “How to Manage” series, McKinsey senior partner Lareina Yee discusses these challenges—and how to overcome them—with host Amy Bernstein and former HBR editor Kelsey Alpaio.
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