The Product Experience

Leading product transformation at scale - Jo Wickremasinghe

27 snips
Apr 16, 2025
Jo Wickremasinghe, Chief Product & Technology Officer at BPP, shares insights from her unique journey from aeronautical engineering to leading product transformation. She discusses the pivotal role of product managers as change agents in enhancing team success and efficiency. Jo emphasizes the importance of embracing feedback and collaboration, tackling challenges in prototype testing, and navigating regulatory changes. She also highlights the need for dual expertise in product and technology leadership to drive alignment and innovation within organizations.
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ANECDOTE

Career Transition

  • Jo Wickremasinghe's first career was in aeronautical engineering.
  • She transitioned into product management due to the slow pace of aerospace development and the excitement of the dot-com boom.
INSIGHT

B2B vs. B2C Product Development

  • Building internal or B2B products often requires significant organizational change for success.
  • This contrasts with B2C products where user engagement is more readily observed and iterated upon.
ADVICE

Product Operations Team

  • Create a specialized product operations team focused on internal product go-to-market and change management.
  • This team uses techniques like time and motion studies and Little's Law for data driven change implementation.
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