The Product Experience
Leading product transformation at scale - Jo Wickremasinghe
Apr 16, 2025
Jo Wickremasinghe, Chief Product & Technology Officer at BPP, shares insights from her unique journey from aeronautical engineering to leading product transformation. She discusses the pivotal role of product managers as change agents in enhancing team success and efficiency. Jo emphasizes the importance of embracing feedback and collaboration, tackling challenges in prototype testing, and navigating regulatory changes. She also highlights the need for dual expertise in product and technology leadership to drive alignment and innovation within organizations.
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Quick takeaways
- Product managers act as change agents, transforming organizational operations while developing products that address diverse user needs.
- Engaging leadership and involving users early in development fosters collaboration, ensuring buy-in and successful adoption of new systems.
Deep dives
The Role of Change in Product Management
Successful product management extends beyond merely launching new features; it often involves driving significant organizational change. The discussion emphasizes that product managers act as change agents, who not only develop products but also work to transform how their organizations operate. This is especially crucial in environments where multiple systems and user groups need to be integrated to create a seamless experience for both customers and internal users. By navigating organizational changes effectively, product managers can foster better engagement and acceptance of new tools and processes, ultimately improving product outcomes.
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