The Impact of Handoffs on Legal Practice

Handoffs in a legal practice can significantly disrupt workflow, leading to delays and increased rework. Each handoff introduces waiting times as work is transferred to different resources, often resulting in lost productivity. This is exacerbated by the need for team members to switch context and ramp up on new tasks, which can cause further delays. Moreover, miscommunication during handoffs can introduce errors and necessitate rework, turning what should be straightforward tasks into frustrating cycles of inefficiency.