HIMSSCast HIMSSCast: More hospitals are using enterprise resource planning
Dec 13, 2024
Kelly Arduino, a healthcare industry leader from WIPFLE, dives into the transformative role of Enterprise Resource Planning (ERP) systems in healthcare. She discusses how ERP connects with electronic health records to streamline financial and patient data, ultimately boosting staffing efficiency and inventory control. The conversation also emphasizes the importance of integrating Customer Relationship Management (CRM) systems to enhance patient experiences. Additionally, Arduino explores the growing role of AI in these systems, presenting both opportunities and challenges for healthcare organizations.
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Transcript
Episode notes
Foundational Healthcare Software
- Three foundational software systems exist in healthcare: EHR, ERP, and CRM.
- Few organizations have these interconnected for a holistic patient view.
ERP Scope
- ERP (Enterprise Resource Planning) is broader than revenue cycle management.
- It also includes functions like materials purchasing and financial statement generation.
Automated Purchasing
- ERP systems can automate purchasing processes.
- They can identify needs, find the best prices, create purchase orders, and update accounting ledgers.