In this episode of Business Problems Solved Lee discusses how to change a company’s culture by understanding what exactly what good culture is, what causes good or bad culture and the small changes you can make to people’s thoughts and behaviours within an organisation.

KEY TAKEAWAYS

It is far easier to change a small company’s culture than a big company’s, simply due to the fact that you need to change more people’s thoughts and behaviours.
Understand what good culture looks like. Having a routine of good habits in a company is a great way to achieve a highly effective culture, stacking a combination of good habits will feed new habits which will, in turn, improve company standards.
Understand where you are now. Try walking around your business to get a feel of how people act and behave when you’re not around, this will give you an insight as to where improvements can be made and which behaviours can be challenged.
Understand the thinking that has driven the current state. Consider how your leadership style could be a direct reflection of the environment and current culture of the business, think about what you can change about yourself, develop a strategy to change the way of thinking.

BEST MOMENTS

‘To change a habit you need to change people’s thoughts’
‘Culture is what people do when nobody is looking’
‘One habit leads to another habit’
‘Changing culture starts with you, the leader’
‘When you can understand the thinking that has created the environment, then you can challenge and change’

VALUABLE RESOURCES

Business Problems Solved Podcast

ABOUT THE HOST

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.

CONTACT METHOD

You can contact Lee Houghton on 07813342194

Lee@leehoughton.com

mailto:Lee@get.knowledge.co.uk

https://www.linkedin.com/in/lhoughton/

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