Ep 24 | Capacity Is The New ROI - Jay Berube On Q2 2025 State Of AI In Property Management

The biggest growth bottleneck in property management isn’t people, time, or tech.

It’s capacity—and most PMs are short on it.  That's why the most successful property management companies today are no longer just hiring people... they're hiring AI Agents.

That is just one of the big takeaways Jay Berube- executive coach, BetterWHO co-founder, and AI Expert- and Vendoroo's Chief Evangelist, Pablo Gonzalez, had after 3 days in Colorado for NARPM Broker/Owner.

In this episode of Property Management Frame Breakers, they catch up after the conference and break down all their takeaways around the current state of AI in property management going into Q2 2025.

You’ll learn:

🧠 Why the “more growth = more staff” belief is being challenged
 ⚙️ How AI maintenance coordination is transforming team structure
 📋 What Betty the AI Agent as a Coach taught us about property management SOP automation (and sanity)
 📈 Why AI-certified team members hit the ground running
 👨‍👩‍👧  Why capacity building for property managers is the new growth engine
 💡 How PMs are using agentic AI to reclaim their owner relationships

Jay nails it better: “AI isn’t here to replace people. It’s here to let people show up where they matter most.”

🎧 Tune in for a future-forward conversation about building teams, creating space, and redefining ROI in property management.

🌟 Stay Connected with Us:
 
🤝 Connect with Jay Berube on LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

01:28  The Trust Gap That Makes or Breaks AI Strategy
03:55   How One Year of AI Outpaced the Last Ten
06:12 The New Definition of Profit in Property Management
08:24  Agentic AI as the Last Hire You’ll Ever Need
10:46 The Fusion Org Chart That’s Replacing the 150-Door PM Model
12:01 Why the “Do It All” Mentality is Quietly Burning Out PMs
14:42 Meet Betty: The AI Coach That Ends ‘Ask Susan’ Forever
15:42 This Chatbot Replaces Your SOP Binder
17:21 Turn Any Hire Into an AI-Native in Just 16 Hours
19:18 Capacity Unlock That Reframes Efficiency Forever
21:43 How One PM Cut Maintenance to 30 Minutes a Day
24:56 How AI is Rewriting the Most Dreaded Call in Real Estate
26:04 The Shift from Buying Tools to Hiring Solutions
28:01 AI Agent That 76% of PMs Would Hire Today