10% Happier with Dan Harris How to Speak Clearly, Calmly, and Without Alienating People | Dan Clurman and Mudita Nisker
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Aug 29, 2022 Mudita Nisker, a licensed therapist and communication coach, and Dan Clurman, a communication professor, share insights from their book, "Let's Talk." They discuss the importance of effective communication in personal relationships and the pitfalls of misunderstanding. Emphasizing mindfulness and reflective listening, they explore concepts like 'right speech' from Buddhism. Techniques for clarity, such as using 'I language' and fostering positive intentions in challenging conversations, are highlighted as keys to enhancing interpersonal connections.
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360 Review Experience
- Dan Harris received a devastating 360 review highlighting communication weaknesses.
- He then improved, with later reviews praising his enhanced skills, especially reflective listening.
Talking vs. Listening
- Be mindful of whether you are talking or listening.
- Consciously choose between talking and listening depending on the situation.
Content vs. Process
- Communication involves content (what's said) and process (how it's said).
- Process skills, like choosing when to talk or listen, often go unnoticed but impact communication quality.
