Even if you take every possible precaution, there’s still a chance that an Airbnb guest could get hurt on your property and sue you for negligence. That’s exactly what happened to Tamara Swager. So, how did she navigate such a stressful time? And what steps can you take to protect yourself should something similar happen to you?

Tamara is the Founder of Swag Hospitality, a short-term rental business out of Los Angeles County, California. She manages six properties, most of which are located in STR-friendly Long Beach, a perfect spot for travelers visiting attractions like Hollywood, Disney and Venice Beach. Tamara is also an Airbnb Plus host and active member of our STR Profit Academy.

On this episode of Get Paid for Your Pad, Tamara joins me to share her unsettling experience with being sued by an Airbnb guest. She describes the incident that led to the lawsuit and walks us through the three-year process of providing information to counter the guest’s claims. Listen in for Tamara’s feedback on how Airbnb handled the situation and find out what you can do to protect yourself from litigation and prove that you’re a responsible short-term rental host.