Microsoft Teams Insider Inside the Microsoft Teams Technology Adoption Program (TAP) - Building in Quality
Aug 18, 2025
Alexander Ivanov, Senior Product Manager at Microsoft Teams, dives into the Technology Adoption Program (TAP), which shapes Teams Android device quality through early customer testing. He discusses how customer feedback directly influences product development and the importance of a partnership with participants. Ivanov shares insights on device certification, firmware updates, and measuring user satisfaction. He also highlights the recruitment process that engages users in shaping future features, making TAP more than just a preview—it's a collaborative effort.
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Private Early Preview Prevents Creator Bias
- TAP is a private, invitation-only engineering preview that brings customers in early to shape features.
- Early customer input prevents creator bias and surfaces real-world environment issues before wide release.
AOSP Preview Exposed Real Deployment Issues
- During AOSP validation Microsoft released AOSP-based firmware to TAP customers to test in their environments.
- That process exposed real deployment issues and drove prioritization fixes.
Customer Environments Reveal Edge Failures
- Customers expose TAP builds to their unique networks and policies revealing edge failures.
- Real-world setups often break assumptions that look flawless in internal testing.