Is Amazon ruining our industry or are they forcing us to be better at customer service?! Steve and Tersh talk about soft skills, and how increasing these skills will bring more money to your bottom line! Steve talks about the following...plus more!
- Amazon and if they are killing us...
- Customers want the value...
- You MUST charge for the value...
- Sales is not a bad word but are tough for technical-minded people...
- Here is a link to the last episode Steve and I recorded...
Connect with Tersh on Social @tershblissett
Reach out to Steve at www.coscia.com or call him at 610-853-9836
--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast:
https://podcasters.spotify.com/pod/show/tershblissett/support
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service