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Handling negative comments online has evolved—especially for churches, where religious topics can spark intense reactions. So, should you delete, engage, or ignore? Today, we're sharing the best practices to help you manage these situations effectively.
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Table of Contents:
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0:00 - Intro
0:42 - The Two Eras Of Social
12:45 - Your Options
13:03 - When To Delete
14:33 - Your Options [Continued]
17:00 - The Pin & Respond Strategy
30:40 - Responding To Negative Reviews On Google
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