90. The innovation triad: Needs, coverage and adoption with Alex Wilson and Jon Reidy at T. Rowe Price
Nov 9, 2023
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Join Alex Wilson and Jon Reidy from T. Rowe Price as they discuss their approach to evolving with community demands, the challenge of building and unifying a design system, choosing an all-in-one solution, and encouraging experimentation and collaboration in onboarding. They also explore the challenges of supporting variations within a design system and the value of experimentation and idea sharing.
The design system at T-ROW Price was developed with a strong emphasis on community involvement, driven by community needs and resulting in high levels of adoption.
The journey from a UI kit to a design system at T-ROW Price involved recognizing the need for consistency, showcasing efficiency benefits, and gaining buy-in through clear communication of objectives and value.
Deep dives
Building a Community-led Design System
The design system at T-ROW Price, called Beacon, was developed with a strong emphasis on community involvement. The name of the system was chosen by the community, and the system itself was driven by community needs. The system started as an InnerSource project to build a UI kit, which later evolved into a design system with the inclusion of design input. The system's success is attributed to the warm and welcoming community at T-ROW Price, leading to high levels of adoption right from the start.
The Journey from UI Kit to Design System
The journey from a UI kit to a design system at T-ROW Price started with the recognition of inconsistent UI kit usage and the need for a more unified and community-driven system. The technical buy-in for the system was established early on, followed by the inclusion of designers in the process. The transition from UI kit to design system was supported by showcasing the efficiency and consistency benefits through comparisons such as reducing 50 buttons to one. This approach gained leadership support and facilitated the shift towards a comprehensive design system.
Driving Efficiency, Consistency, and Quality
The primary goals of the design system at T-ROW Price were to improve efficiency, consistency, and the overall quality of the user experience. These objectives were communicated clearly to gain buy-in from various stakeholders, including leadership. The design system team emphasized the benefits of a focused approach that allowed dedicated time for refining design assets, conducting extensive testing, and ensuring accessibility standards. By providing a higher level of insight and enterprise-level solutions, the design system team demonstrated the value of the system in driving efficiency, consistency, and quality.
Using Web Standards and Agile Iteration
To accommodate teams using different frameworks and technologies, T-ROW Price's design system prioritized a web standards-first approach. This allowed support for Angular, React, and legacy systems while maintaining unification and flexibility. The design system team embraced web components early on, recognizing their potential to expedite design systems in the future. The iterative nature of the design system allowed for continuous assessment, optimization, and the incorporation of new ideas and components. This approach fostered a culture of collaboration and enabled teams to work together seamlessly.
Join Chris Strahl as he sits with Alex Wilson and Jon Reidy as they discuss their approach to evolving with community demands at T. Rowe Price. Dive into the dynamic process of identifying what drives your customers, crafting solutions that resonate, and ensuring widespread adoption of these innovations.
Register here for our upcoming webinar, ‘Design System Roadmap & Strategy for the Enterprise’ on November 29th.
Guest
Alex is the Engineering Manager and Technical Lead of the Design System at T. Rowe Price. He specializes in leveraging web standards to craft performant, accessible, and interoperable components that enhance both user and developer experiences.
Jon is a Design System leader at T. Rowe Price. He previously led the Design System at HSBC and has been specializing in this space for around 8 years.
Host
Chris Strahl is co-founder and CEO of Knapsack, host of @TheDSPod, DnD DM, and occasional river guide. You can find Chris on Twitter as @chrisstrahl and on LinkedIn.
Sponsored by Knapsack, the design system platform that brings teams together. Learn more at knapsack.cloud.
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