Property Management Business
20. Principles Before Process: The Importance of Establishing Your Property Management Operating Principles
Feb 13, 2024
Learn about the importance of establishing principles in property management. Discover the significance of being a client of Enterprise Bank and delve into the principles of property management. Focus on problem-solving in the industry and effectively communicate expectations. Understand the value of property management companies and the concept of a tiered pricing model. Emphasize the importance of offering a single price and provide resources to help property managers.
33:18
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Quick takeaways
- Prioritize making problems disappear quickly and efficiently in property management.
- Align with owner clients who have the same values and expectations as the property management company before committing to a business relationship.
Deep dives
Principle 1: Make problems go away fast
The first principle in property management is to prioritize making problems disappear quickly. Every policy and process should be focused on resolving issues efficiently and effectively. This principle emphasizes the importance of problem-solving and avoiding unnecessary conflicts or prolonged disputes with tenants or owners.
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