Executive Assistants - Do You Still Need One?

Welcome back to the ProfitSchool podcast Business Unfiltered with Mercer and Jeff Sauer. Today's topic is Executive Assistants - Do You Still Need One?

• Executive Assistants (EAs) vs. Systems: The hosts revisit their differing opinions on the necessity of EAs in today's business world, considering the rise of AI and automation.    

• The Changing Role of EAs: They discuss how the traditional tasks of an EA, such as scheduling, email management, and travel booking, are increasingly being automated or replaced by systems.    

• Capability and Capacity: Jeff and Mercer explore matching tasks with team members based on their skills and available time to optimize workflow and eliminate the need for a dedicated EA.    

• The Value of Defined Processes: Both stress the importance of clearly defining processes and systems as it allows for more straightforward automation and eliminates the need for an EA to "fill the gaps."    

• AI as the New EA: The hosts propose that AI and automation tools effectively become the new "executive assistants," enabling individuals to accomplish more efficiently.    

• Evolving Roles and Opportunities: The conversation concludes by acknowledging that while the traditional EA role may diminish, the skills and knowledge of individuals who previously served as EAs remain valuable and can be utilized in other organizational capacities.