The Remarkable CEO for Chiropractors 009 - Systems
01:32 – Introducing today’s topic, Systems
03:39 – The importance of having a mission
05:09 – Dr. Stephen’s recalls the moment he realized he needed systems in place to run his practice
08:28 – Building systems around a team
09:50 – Delegation
12:52 – The ten steps to delegation mastery
13:56 – One: Identify the specific desired outcome
15:52 – Two: Identify the actions that produce that outcome
17:11 – Three: Apply the 80% rule of delegation
18:34 – Four: Identifying the best-qualified team member
19:35 – Five: Setting the expectations and agreements
22:15 – Six: Incentivize
24:50 – Seven: Training
27:22 – Eight: The Reporting System
29:57 – Nine: Establishing meeting rhythms
31:37 – Ten: Assess
32:38 – Dr. Stephen and Dr. Pete reiterate the importance of implementing systems
33:15 – Dr. Stephen and Dr. Pete encourage listeners to reach out for more information
EPISODE QUOTES
“A vision without systems is a dream, but a vision with systems is a mission.” (02:08)
“You can have systems built around yourself. That is not scalable. That is not durable. That is not transferrable. What you’ve done is you’ve built a really good job, but that is not a business.” (08:50)
“The most successful companies, what they’ve done is they have a clear premise. They have clear core values defined. They have a clear vision and they have a clear mission.” (15:05)
“It’s not enough just to identify that person and then delegate to them. There’s gotta be some follow up and follow through that comes with that. This accountability that comes with delegation is absolutely critical.” (19:43)
“You don’t get what you want. You get what you incentivize.” (22:58)
“It creates such a peace in the organization, such a culture, when you have the meeting rhythm culture.” (31:31)
LINKS MENTIONED