Cold Call Dangerous Mines: Saving Lives Through Leadership
Sep 16, 2016
Cynthia Carroll, former CEO of Anglo-American, shares her story of taking decisive action in the face of dangerous situations. The podcast explores work-related accidents in South Africa, the challenges of leadership in the mining industry, the dangerous work environment in the Rustenburg mine, and high stakes decision-making for mine safety and production.
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Cynthia's Start Amid Tragedy
- Cynthia Carroll started as CEO of Anglo-American visiting sites, gaining firsthand knowledge.
- Shortly after, a tragic mining accident killing a fifth miner at Rustenburg confronted her with a dire challenge.
Unconventional and Decisive Leader
- Cynthia was an unconventional CEO: an American outsider and non-miner leading a traditionally insular industry.
- She combined decisiveness, deep analysis, and authentic care for her employees' welfare.
Complex Socio-Political Environment
- Anglo-American operates in a highly complex environment with diverse languages and the apartheid legacy.
- The company faced political tension from South African government resentment and relocating its headquarters to London.