Game Changers with Molly Fletcher

Mastering the Art of Dealing with Difficult People

Jun 13, 2024
Ever find yourself dreading a call from that one difficult person? This discussion dives into the art of managing challenging relationships, sharing personal stories and insightful strategies. Learn how shifting your perspective can change the dynamic and turn frustration into growth. Emotional regulation and humor are highlighted as key tools for better connections. Transform those tough interactions into opportunities for deeper understanding and even connection!
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INSIGHT

People See The World Through Different Lenses

  • People often behave poorly because they literally view the world through different lenses.
  • Accepting different perspectives reduces frustration and opens possibility for connection.
ANECDOTE

First Job: Super Bowl Receptionist

  • Molly describes her first Atlanta job as a six-month Super Bowl receptionist role with no windows and nonstop phone duty.
  • She framed the role as liaison work on her resume while enduring relentless calls and an exhausting environment.
ANECDOTE

A Boss Who Made Work Miserable

  • Molly recounts working for a boss she calls "the devil" who was routinely mean, two-faced, and made her miserable.
  • She cried to her parents daily and felt the boss woke up trying to ruin her job experience.
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