The Window Cleaning Millionaire 46: How I Built a Management Team Without Burning Out
Dec 18, 2025
This discussion tackles when and how to hire managers in service businesses. Ryan shares insights from a successful call center strategy that boosted bookings nearly $2,000 in just days. He outlines a hiring order starting with office managers, diving into compensation and key responsibilities. Tips on avoiding common hiring pitfalls are highlighted, along with real metrics from his sales team’s first week. This podcast is a treasure trove of actionable advice for business owners eager to regain their time and reduce burnout.
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Call Center Worked After Script Change
- Ryan tested an outbound call center and booked about $1,900 in three days after refining the script.
- The first days were slow but changing the script boosted answers and bookings significantly.
Have Enough Contacts Before Calling
- Only attempt a daily outbound calling program if you have a sizable customer list.
- Ryan suggests you need at least ~1,000 contacts before this scales efficiently.
Script: Lead With Familiarity And Add-On
- Use a familiarity-first script that reminds customers you cleaned their home and offers a timely promotion.
- Offer a high-value add-on first, then normal price, then a small discount if needed.