Summary: In this episode, Denise and John discuss John's journey from being an employee at UPS to becoming a successful entrepreneur in the beauty industry. They explore the challenges faced in starting a salon, the importance of customer service, and how John's experiences led him to become a sought-after speaker and consultant. The conversation highlights the evolution of The DiJulius Group and the lessons learned along the way. Takeaways:
- John always had an entrepreneurial spirit.
- Their salon was created to improve the industry.
- Customer service was the key differentiator.
- Hiring inexperienced staff was a bold strategy.
- Transitioning to speaking was unexpected but rewarding.
- The importance of mentorship and learning from others.
- Building a strong company culture is essential.
- How The DiJulius Group evolved from speaking to consulting.
- Lessons learned shaped future business strategies.
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