Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

#95- Listener Q&A: Five Keys to Scaling Your Home Service Business

5 snips
Feb 13, 2024
The hosts dive into crucial aspects of scaling a home service business. They discuss the significance of daily reporting and tech transparency for management. Job costing and lead attribution are emphasized as essential for financial clarity. Monitoring phone interactions also proves vital for customer service. The discussion showcases key strategies for sustainable growth, including team ownership, engagement, and the importance of tracking performance metrics to drive accountability and efficiency. Get ready to elevate your business strategies!
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ADVICE

Sales Focus

  • Hire a talented salesperson to drive revenue growth.
  • Focus on high-ticket items to maximize revenue generation.
ADVICE

Lead Generation

  • Take charge of your lead generation and don't rely on passive methods.
  • Ensure consistent lead flow to maximize revenue opportunities.
ANECDOTE

Acquisitions

  • Jack Carr's company achieved significant growth through acquisitions.
  • He bought a $500,000 book of business for $30,000, leveraging existing customers.
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