How to Be Awesome at Your Job

979: Building Greater Trust and Connection through Storytelling with Scott Mann

Jul 18, 2024

Retired Green Beret Scott Mann discusses the power of storytelling in building trust and connections. He shares strategies for regulating emotions, making stories memorable, and creating human connections. Mann emphasizes the importance of vulnerability, empathy, and relatability in establishing trust and motivating people in challenging environments.

50:36

Episode guests

Scott Mann

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Episode notes

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Quick takeaways

Storytelling creates trust and connection by sharing personal narratives of overcoming challenges.

Establishing trust in low-risk situations leads to success in high-stakes environments.

Rooftop Leadership emphasizes building trust and unity through human connection and storytelling.

Deep dives

The Power of Storytelling in Leadership

Storytelling is highlighted as a powerful tool for leadership, emphasizing the importance of making personal connections through stories of struggle and overcoming obstacles. By sharing personal narratives, individuals become more relatable and relevant to others, fostering trust and engagement. Scott Mann's experience as a Green Beret in Afghanistan illustrates the impact of building trust in low-risk situations for exceptional outcomes in high-stakes scenarios.

Understand the other person's perspective to be relatable

02:03

Lead with stories to connect with people and build influence

00:59

Sharing personal struggles through stories can help others

01:25

Intro

2min

Building Trust in High-Stakes Situations

8min

Rebuilding Trust and Connection in Communities

2min

The Power of Storytelling and Vulnerability in Building Trust

27min

Managing Emotions to Support Bullied Teenagers

8min

The Power of Storytelling

5min

Retired Green Beret Scott Mann shares battle-tested strategies for motivating people in low-trust, high-stakes environments.

— YOU’LL LEARN —

1) Why storytelling is super powerful

2) The key shift that makes stories memorable

3) How to regulate emotions (both yours and others)

Subscribe or visit AwesomeAtYourJob.com/ep979 for clickable versions of the links below.

— ABOUT SCOTT —

Lt. Col. Scott Mann is a retired Green Beret with over twenty-two years of Army and Special Operations experience around the world, and a New York Times bestselling author. He has deployed to Ecuador, Colombia, Peru, Iraq, and Afghanistan. He is the CEO of Rooftop Leadership and the founder of a 501c3, The Heroes Journey, committed to helping veterans tell their stories in transition. Scott regularly speaks to and trains corporate leaders, law enforcement, and special operations forces on best practices for going local, storytelling, and making better human connections.

Scott has frequent appearances on Fox News, CNN, and other national platforms as a thought leader on building organizational relationships, restoring trust in our communities, and a range of national security issues. He is also an actor and playwright who has written a play about the war called Last Out—Elegy of a Green Beret on Amazon Prime. Scott lives in Florida with his wife Monty where they are deepening their skills on empty nesting.

• Book: Nobody Is Coming to Save You: A Green Beret's Guide to Getting Big Sh*t Done

• Website: ScottMann.com

— RESOURCES MENTIONED IN THE SHOW —

• Book: Getting More: How You Can Negotiate to Succeed in Work and Life by Stuart Diamond

• Book: Never Split the Difference: Negotiating As If Your Life Depended On It by Chris Voss and Tahl Raz

• Previous episode: 311: Communication Secrets from FBI Kidnapping Negotiator Chris Voss

• Book: The War of Art: Break Through the Blocks and Win Your Inner Creative Battles by Steven Pressfield

• Book: The World Until Yesterday: What Can We Learn from Traditional Societies? by Jared Diamond

• Play: “Last Out: Elegy of a Green Beret”

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