No Bullsh!t Leadership Truth Doesn't Travel Up: Trust but verify
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Jan 20, 2026 Explore the timeless strategy of Management By Walking Around, revealing how face-to-face leadership enhances team motivation and clarity. Discover the Hawthorne effect's impact on performance and the dangers of seagull managers swooping in without understanding. Learn Toyota's 'go and see' approach and why unannounced visits yield honest insights. Martin offers seven practical keys to effectively implement this strategy, emphasizing trust-building through casual conversations and the importance of reliable follow-ups. Tune in for a fresh perspective on leadership!
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Truth Doesn’t Travel Up
- Truth doesn’t travel up the hierarchy so leaders must actively pursue it.
- Face-to-face interactions reveal realities that reports and meetings often hide.
Origins Of Walkaround Leadership
- Management by walking around dates back to the 1940s and was a core part of the HP Way.
- Tom Peters later popularised it in In Search of Excellence as a behaviour of high-performing companies.
Senses Correct Reports
- Being on site lets you touch, feel and smell what's actually happening.
- That sensory reality complements and corrects what you read in reports.
