How to Create “Knock-Your-Socks-Off” Customer Experiences

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My guest today is Blake Morgan, a Customer Experience Consultant and author of More is More. ‍

Blake teaches brands to create “Knock Your Socks Off” customer experiences.

‍Join us as we learn the best ways to improve your customer’s experience with your brand and how you can provide more value in your marketing.

Topics covered:

• Blake’s career path from journalist to customer experience consultant
• The problem with “Gotcha marketing”, “Insertion marketing” and bad profits
• Connecting to consumers with relevant content opportunities
• Generational differences in the consumer market
• How-To tips on improving customer experience on your own and within an organization
• Internet of Things (IOT) and the future of marketing

Resources mentioned:

• BlakeMichelleMorgan.com
• Blake’s book More is More
• Blake’s YouTube Show
• The Modern Customer Podcast
• Youtility by Jay Baer
• Man’s Search for Meaning by Viktor E. Frankl
• Why Not Now? Podcast with Simon Sinek
• Simon Sinek’s Ted Talk – Start with Why
• Daft Punk: 5 Marketing Lessons to Make Your Business Famous

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→ Buy my book: book.stfo.io
→ Join 14,000+ weirdos who learn to stand the f*ck out with my daily (Mon-Fri) emails: everyonehatesmarketers.com
→ See my pretty face on LinkedIn: https://www.linkedin.com/in/louisgrenier/
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Finally...

If you're curious about putting your brand in front of my 14,000+ daily newsletter subscribers and/or podcast listeners, email me: louis@stfo.io

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