According to Whatsapp, over 7 billion voice notes are sent on the app every day. A lot of the time, they offer a more personal touch and clearer explanations than text messages. But not everyone is a fan.

Tech journalist Victoria Turk published an article on the Huffington Post in 2019 under the headline “Can We All Agree That WhatsApp Voice Notes Are Terrible?”, while in 2023 Women’s Health Mag ran a feature on voice note fatigue, marking the messaging feature’s 10th anniversary.

Why do some people rely so heavily on voice notes? Why not just make a phone call instead? In under 3 minutes, we answer your questions!

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Why are voice notes so divisive?