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Effective follow-up is crucial for converting potential clients and can lead to increased sales without the need for discounts. Many clients simply require a reminder or an easy way to book services, as often they forget or get sidetracked by other priorities. For example, sending a personal email to inquire if a client still needs a service can yield positive results, leading to new bookings. Implementing tools like an online calendar can streamline the booking process and eliminate back-and-forth communication, making it simpler for customers to commit.