Head Heart & Boots Ep 148 - "The Peak And The End, With Joey Coleman"
Check out the latest "Head, Heart, and Boots" podcast episode where hosts Chris and Brandon, joined by guest expert Joey Coleman, get real about what it takes to lead with empathy and improve how businesses handle customer experiences. They dive deep into how to make a lasting impression through strategic customer interactions and the essential nature of thoughtful follow-ups.
What You'll Learn:
- Maximizing Moments: Master the peak-end rule to leave a lasting impression on your customers.
- Following Up Like a Boss: Uncover tactics for follow-ups that actually strengthen customer loyalty.
- Leading with Heart: Get the lowdown on empathetic leadership, especially when the going gets tough.
If you're looking to sharpen your leadership edge and turn business challenges into wins, this episode is your go-to. Tune in for no-nonsense advice that speaks directly to leaders ready to elevate their game.
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