What Google Cloud Can Teach Enterprises Developing & Rolling Out AI Tools, With Kawal Gandhi
Oct 23, 2023
32:37
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Kawal Gandhi, Lead for Generative AI in the Office of the CTO for Google Cloud, discusses insights on how enterprises can effectively invest and roll out AI development and tools. They also touch on best use cases for Google Colab TPU, Google's internal AI applications, and the impact of NVIDIA GPU shortage.
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Quick takeaways
The integration of AI into Google Cloud was driven by customer needs for improved latency, high response, and better data experiences.
Multimodality, where text, images, and audio are combined, is identified as an emerging trend in AI adoption across various industries.
Deep dives
Working on Cloud and AI at Google
The lead for generative AI at Google Cloud discusses his transition from working on search and ads to cloud and AI. He explains how the demand for storage, compute, and infrastructure from advertisers led to the development of smart analytics and machine learning pipelines. The focus then shifted to generative AI, aiming to enhance customer experiences with personalized information. The integration of AI into Google Cloud was driven by customer needs for improved latency, high response, and better data experiences. Internal use cases, such as document summarization and email generation, paved the way for external product features and services.
Domain-Specific Models and Innovation
The utilization of domain-specific models, such as MedPalm and SecPalm, along with open-source models, is explored. The discussion emphasizes the importance of secure data handling and scalable model operations. The adoption of AI is shown across various verticals, including sales and marketing, customer care, and internal processes. Multimodality, where text, images, and audio are combined, is identified as an emerging trend. The focus on trust and ensuring safety in AI applications is highlighted, especially in sensitive industries like healthcare.
Adoption Patterns and Industry Verticals
The discussion delves into the adoption patterns of AI across different industries. Sales and marketing, as well as customer care, emerge as early adopters, driven by efficiency gains and improved user experiences. The conversation also touches upon verticals like education, engineering, and gaming, where AI offers opportunities for enhancing internal processes, employee experiences, and customer satisfaction. The importance of language and text-based applications is highlighted, along with the potential for integrating multimodal capabilities in various domains.
Platform Capabilities and Trade-Offs
The conversation explores the capabilities and trade-offs between TPUs and GPUs in AI applications. While TPUs were initially more performant, the focus shifts toward providing platform capabilities and enabling optionality for developers and engineers. The discussion also mentions the growing demand for inference and the scaling challenges associated with applications relying on multimodal capabilities. The impact of the GPU shortage on customer conversations is acknowledged, but the focus remains on data security, platform availability, and making AI accessible.
As the Lead for Generative AI in the Office of the CTO for Google Cloud, Kawal Gandhi has a unique vantage point on enterprise AI rollout. Sarah Guo and Elad Gil sit down with Gandhi this week to discuss his insights on how enterprises can effectively invest in AI development, the importance of TPUs, and Google’s internal AI applications. Plus, when will email get more intelligent?
Kawal Gandhi has worked at Google for nearly a decade in search and ad roles before focusing on the development and marketing of AI tools.