Watch the YouTube version of this episode HERE
Are you an attorney who is looking for ways to offer more to clients? In this episode of the Maximum Lawyer podcast, Tyson discusses premium offers that law firms can implement to enhance services and boost revenue, prompted by a listener's inquiry.
Premium services are a great way to offer more to clients and bring in more revenue for a law firm. It is a great way to separate yourself from other competitors. Not every firm is going to do this and providing the white glove service will make you more desirable because you can offer many different services and they can rely on you for multiple things. It can also increase your revenue per employee, which can help attract more lawyers to your firm as well.
Tyson provides some examples of premium offers. One example is a concierge service for files. It is good to have a dedicated person for a case that clients can speak to and go to for questions. This really helps streamline communication and case management. Another service is providing access to a channel where clients can reach you at all times. This would not be best for all clients, but would be good for high profile or complex cases.
Listen in to learn more!
02:57 Benefits of Premium Services
03:55 Differentiating Your Brand
07:49 Connecting Clients to Professionals
13:50 Pricing Strategies for Premium Services
19:32 Client Resource Library
Tune in to today’s episode and checkout the full show notes here.
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