The One Where the Journey is the Truth - Jochem van der Veer E64

What's on your mind? Let CX Passport know...

🎤Don't stop believin'🎵🎵🎵 and listen to "The One Where the Journey is the Truth" with Jochem van der Veer in CX Passport episode 64🎧

🧭Not customer centric but Journey Centric

😎How remote life created a family experience in Tulum Mexico

👀Journeys should be managed like products

🎨No end to end journey. It’s a collection of *many* customer journeys

🤗Dad of the year!...This may be the winner to “The one item you won’t leave home without” question. 

💪Overcoming resistance to changing journeys

🤩The best work can be done wherever you are

Hosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.

Episode resources:

Jochem van der Veer: www.linkedin.com/in/jochemvanderveer/

TheyDo: www.theydo.io/