Negotiate Anything What It Actually Takes to Be the Leader People Remember
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Jul 1, 2025 Mark Miller, a leadership expert with over four decades at Chick-fil-A, discusses what truly distinguishes memorable leaders. He emphasizes that great leaders prioritize people over results. Miller shares five fundamentals of uncommon leadership, including the importance of emotional connection and the often-overlooked element of the heart. Listeners learn about the balance between results and relationships, the habit that sets leaders apart, and how 'thinking others first' can transform teams. This is a roadmap for those who aspire to lead with impact.
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Mark Miller's Leadership Journey
- Mark Miller started as an hourly team member at Chick-fil-A and worked in multiple roles.
- His journey led to leadership development and the founding of Lead Every Day.
Uncommon Greatness Concept
- True greatness in leadership focuses on eliciting greatness from others, not just personal success.
- Leadership requires a heart to serve and balance between personal excellence and serving others.
Five Fundamentals of Leadership
- Effective leadership involves five fundamentals: see the future, engage others, reinvent continually, value results and relationships, and embody a leader's heart.
- Balancing results and relationships is the most challenging but crucial part of leadership.
