HR Leaders
How to Launch AI in the Workplace
Apr 8, 2025
Jenni Kovach, Chief People Officer at IGS Energy, and Adam Luck, Senior Director and cybersecurity expert, dive into the world of AI in the workplace. They advocate for a human-first approach to AI governance, emphasizing comfort and voluntary adoption over mandates. The duo discusses building psychological safety during AI rollouts and the significance of cross-functional AI steering committees. They also reveal how internal tools, like ChatGPT, can enhance productivity and foster employee engagement amidst technological change.
31:41
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Quick takeaways
- A human-first approach to AI governance fosters cross-functional trust and enhances employee engagement during AI rollouts.
- Optional adoption of AI tools like ChatGPT encourages exploration and psychological safety, ultimately benefiting employee skills and productivity.
Deep dives
Prioritizing Employee Experience Over ROI
The organization emphasizes a commitment to equitable access for all team members regarding emerging technologies like ChatGPT. Instead of focusing on quantifying a return on investment, the priority is to enhance employee experience and facilitate upskilling. This approach acknowledges that technology should be optional for employees to use, fostering a supportive environment rather than one that mandates compliance. The belief is that as employees become proficient with AI tools, they will enhance their own career development, ultimately benefiting the organization as a whole.
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