HR Leaders How to Launch AI in the Workplace
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Apr 8, 2025 Jenni Kovach, Chief People Officer at IGS Energy, and Adam Luck, Senior Director and cybersecurity expert, dive into the world of AI in the workplace. They advocate for a human-first approach to AI governance, emphasizing comfort and voluntary adoption over mandates. The duo discusses building psychological safety during AI rollouts and the significance of cross-functional AI steering committees. They also reveal how internal tools, like ChatGPT, can enhance productivity and foster employee engagement amidst technological change.
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Human-First AI Strategy
- Start with a people-first AI strategy, not tech-first, to ensure buy-in and adoption.
- Form a cross-functional AI steering committee to gather diverse perspectives and address concerns.
Optional Adoption & Feedback
- Introduce AI tools as optional, not mandatory, to reduce fear and encourage experimentation.
- Gather feedback from both frequent and infrequent users to understand their experiences and address concerns.
Equitable Access to AI Tools
- IGS provided equitable access to its private-label ChatGPT solution for all employees.
- This focused on enhancing employee experience and upskilling, not immediate ROI.