219. The CIO Paradigm Shift With Intelligent Automation

On this podcast, Brad Hairston talks with Tony McCandless, Managing Director of the UK/Ireland/Benelux region at SS&C Blue Prism, who explains how CIOs need to shift their thinking around intelligent automation in their tech stack as well as broaden the value of RPA through intelligent skills and combining it with Business Process Management (BPM).

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Here’s what we talked with Tony about: 

*What Tony's background taught him about the role of automation in environmental sustainability

*How CIOs should think of intelligent automation and position it in their technology stack design

*How IT leaders typically categorize automation platforms

*A common misperception of intelligent automation among CIOs

*Roles/skills needed in the IT function in order to drive intelligent automation

*The rise of machine-in-the-loop

*Does RPA automate UIs or APIs?

*The impact of the continuing labor shortage

*A new intelligent automation trend Tony expects to see in 2023

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