The Next Big Idea Daily The Science of Conversation
Mar 21, 2025
Discover the psychology behind effective conversation with tips from a Harvard expert. Learn how to navigate the complex dynamics of dialogue and the importance of goals in communication. Explore the 'conversational compass' to elevate small talk into deep connections. Master the art of questioning to keep engagements lively and meaningful. Finally, delve into the healing power of conversations, particularly in moments of grief, and see how active listening can foster profound connections.
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Conversation as Coordination Game
- Conversation is a complex coordination game requiring thousands of micro decisions aligned with multiple goals.
- Managing topics skillfully from small talk to deep talk intensifies engagement and connection.
Ask More, Avoid Boomeranging
- Ask more questions, especially follow-ups and open-ended "what" questions, to enhance conversations.
- Avoid "boomer asking" by not immediately switching focus back to yourself after asking a question.
Use Levity to Engage
- Use levity to prevent boredom and maintain mutual engagement in conversations.
- Find fun moments, laugh often, and offer warm compliments freely to keep conversations alive and inviting.
