

Championing Customer Success: From Bootstrapping a Tech Company to Empowering Beauty and Wellness Entrepreneurs with Danielle Cohen-Shohet, CEO & Founder of GlossGenius
Jul 16, 2024
Danielle Cohen-Shohet, CEO & Founder of GlossGenius, shares her inspiring journey from finance to entrepreneurship in the beauty and wellness tech space. She discusses the challenges faced by small business owners, emphasizing the importance of customer success and the need for integrated solutions. Danielle reveals how GlossGenius streamlines operations for businesses and stresses maintaining a balance between work and personal passions. Her creative approach and dedication to meaningful impact shine through, inviting listeners to rethink success.
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From Finance to Founder
- Danielle left a cushy finance job at Goldman Sachs to build GlossGenius for hands-on impact.
- Her prior experience with digital receipts and technical background drove her entrepreneurial shift.
Bootstrap To Build Skills
- Bootstrapping allowed Danielle to build the company lean and fast by doing most work herself initially.
- This hands-on experience improved her operational skills as CEO later on.
Focus On Customer Value
- Early on, focusing only on features that create immediate customer value was crucial.
- This focus made later capital raising more targeted and efficient.