
Championing Customer Success: From Bootstrapping a Tech Company to Empowering Beauty and Wellness Entrepreneurs with Danielle Cohen-Shohet, CEO & Founder of GlossGenius
Superwomen with Rebecca Minkoff
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Navigating Challenges in the Beauty Industry
This chapter explores the functionalities and advantages of Gloss Genius, a software designed for small businesses in the beauty sector. The speaker shares insights into the operational hardships faced by business owners and emphasizes the necessity of integrating various components to improve customer interactions. Reflecting on personal experiences, they discuss the importance of adapting to customer needs and maintaining high leadership standards.
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