TED Talks Daily What productive conflict can offer a workplace | Jess Kutch
Oct 31, 2019
Jess Kutch, a labor organizer and TED Fellow who co-founded Coworker.org, shares impactful insights on the power of productive conflict at work. She discusses how embracing disagreements can foster collaboration and innovation. Through personal stories, Jess illustrates how these conflicts can lead to significant workplace improvements, enhancing both morale and productivity. She advocates for leaders to see conflict as a valuable tool for uncovering underlying issues, essential in today’s rapidly evolving work environment.
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Retail Workers Organize for Raises
- Alex, a retail employee, asked her boss for a raise but was denied.
- She started a campaign on Coworker.org, leading to nationwide raises for store employees.
Caring Leads to Conflict
- Productive conflict arises when employees care about their jobs and coworkers.
- This counters the assumption that the worst workplaces have the most activism.
Campaigns, Turnover, and Productivity
- One company with 50+ employee campaigns has low turnover and high productivity.
- This demonstrates the positive impact of addressing employee concerns.