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ProfitSchool

Handling Conflict - I to We

Dec 24, 2024
32:19

Welcome back to the ProfitSchool podcast Business Unfiltered with Mercer and Jeff Sauer today's topic is Handling Conflict - I to We.

  • From I to We: Jeff and Mercer share how they transformed personal perspectives ("I") into collaborative solutions ("We"), using their experience of merging separate brands into one unified company.

  • Understanding Different Views: They explain how conflict often stems from different but equally valid perspectives, like their contrasting approaches to using "I" versus "We" in business communications.

  • Market Feedback: External customer feedback helped guide internal decisions, showing how market response can help constructively resolve internal conflicts.

  • Conflict as Process: Rather than viewing conflict as negative, they present it as a natural process where two different viewpoints or forces meet, creating an opportunity for growth.

  • Growth Through Discussion: The hosts share how their perspectives make each other's ideas "10-20% better" through constructive disagreement and resolution.

  • Solutions Focus: Instead of trying to prove who's right, they recommend focusing on the situation and finding common ground to create new, better solutions.

 

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