Today, Explained

A grande victory for Starbucks workers

Apr 11, 2022
Ronnie Mola, a data reporter at Recode, and Haley Fagan, a young shift supervisor and union organizer at Starbucks, dive into the burgeoning union movement among Starbucks employees. They discuss the stark contrast between the company’s friendly image and the challenging work conditions faced by baristas, particularly during the pandemic. Haley shares her transformative journey in advocating for better workplace rights, while Ronnie highlights the data behind the unionization surge, emphasizing solidarity and the push for accountability among management.
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ANECDOTE

Pandemic Unionization

  • Starbucks baristas in Buffalo began unionization discussions in 2019, prompted by a perceived gap between the company's progressive image and their working conditions.
  • The pandemic intensified their concerns, turning baristas into frontline workers facing health risks and increased workloads due to understaffing.
INSIGHT

Domino Effect

  • The initial Starbucks union votes in Buffalo had a cascading effect, inspiring other stores nationwide to consider unionizing.
  • The media attention and the realization that unionization was possible fueled this rapid spread of the movement.
INSIGHT

Contract Negotiations

  • Winning a union vote is just the first step; the real challenge lies in negotiating a contract, which can be a long and difficult process.
  • Many unions never reach a contract, highlighting the difficulty of this stage.
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