022: How Portland Leather Goods Scaled a 9-Figure DTC Bag Brand with Curtis Matsko
Apr 20, 2023
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Curtis Matsko, an entrepreneur who founded Portland Leather Goods, shares his journey from a garage startup to a $120M+ brand. He explores the importance of a people-first approach to build a loyal customer base and discusses how to harness referrals for viral growth. Matsko emphasizes innovative marketing strategies, the necessity of effective team building, and the avoidance of mediocrity by embracing a transformative mindset. Learn why storytelling and customer experiences are vital for success in today's marketplace.
Curtis Matsko's journey illustrates the power of innovation and personal motivation in transforming a simple idea into a thriving business.
The success of Portland Leather Goods is heavily attributed to a people-first approach that fosters strong customer loyalty and community advocacy.
Building a successful business requires assembling a team with specific essential roles that focus on adaptability and nurturing talent over traditional qualifications.
Deep dives
Curtis Matzko's Journey as an Entrepreneur
Curtis Matzko, the founder of Portland Leather Goods, shares his transformative journey from a class clown to a successful entrepreneur. He highlights his entrepreneurial spirit, which was ignited when he decided to channel his passion into a business, leading to the creation of a leather journal that became a bestseller on Etsy. His determination was enhanced by a challenge from family, prompting him to develop a unique product that filled an underserved niche in the market. This journey illustrates how personal experiences and challenges can serve as motivation to innovate and create meaningful products.
Rapid Growth and Market Position
Portland Leather Goods has experienced remarkable growth, forecasting sales of approximately 2.1 million bags within a year and launching a new shoe company that generated $10 million in under eight months. Matzko attributes this success to the way they’ve built a viral marketing presence, relying heavily on organic customer referrals rather than expensive advertising. The company's commitment to maintaining affordable pricing has further fueled its accessibility and desirability among consumers. This approach allows for a sustainable business model, encouraging repeat purchases and community loyalty.
Understanding Product and Community Value
Matzko emphasizes the importance of creating a product that resonates with customers on a personal level, citing how nostalgic connections with quality leather goods play a critical role. He shares a poignant story about a customer who bought a leather bag after losing her job, symbolizing a turning point in her career journey. The deep emotional connection consumers have with high-quality products reinforces the community around the brand, fostering loyalty and advocacy among customers. This connection is an integral aspect of Portland Leather Goods' marketing strategy, highlighting how heartfelt stories can enhance brand value.
Mindset of Fearlessness and Innovation
Matzko's mindset centers around a fearless approach to business and the idea that success comes from embracing uncertainty. This philosophy has driven him to push boundaries and seek innovative solutions in the face of challenges, such as the rapid onset of the pandemic, which prompted him to expand operations in Mexico. He discusses how surrounding himself with smart, passionate individuals contributes to a culture of creativity and optimism within his company. This focus on maintaining a positive attitude and fostering an environment where employees feel empowered fosters continuous growth and innovation.
Key Principles for E-commerce Success
Matzko outlines three essential roles in any successful business: a sales leader, a product deliverer, and a trustworthy legal or administrative expert. He believes that having exceptional individuals in these positions is crucial for operational success and enables the company to thrive. Matzko's experience suggests that the greatest growth often comes from ensuring that the team consists of passionate, capable people rather than fitting traditional roles. This approach emphasizes adaptability and nurturing talent, ultimately creating a foundation for sustained success and innovation.
Just over a decade ago, Curtis Matsko told his wife, “Quit your job and I will start up a company selling things on the Internet and we’ll make $100 million.”
Today, that proclamation has manifested into reality, with Curtis’s Portland Leather Goods growing from a garage operation to a $120M+ business on pace to make more than 2 million bags in 2023.
In this episode, Curtis tells the story of how he went from a lofty idea to a concrete success story in just over a decade, including tips on people, product and process.
You’ll also hear Curtis share the principles of success he believes transfer to any company, how taking a people-first approach can lead to an obsessive customer base, and the lessons from being a class clown that good marketers can learn from.
Key Takeaways with Curtis Matsko
How Curtis grew Portland Leather Goods from zero to making more than 2M bags in a year.
How to harness the importance of referrals to go viral.
Using customer stories to demonstrate the value of your product.
What does it mean to be a "marketing company?"
The emotion entrepreneurs need to avoid to hit 9 figures a year.
Attracting the right employees based on human qualities — not resumes.
Using Rick Rubin's philosophy to avoid mediocrity and create greatness.
The three people you need to make sure your business runs smoothly.
What is the value of building a founder brand in public?
Why taking formulas from an existing business doesn't work — and what to do instead.
Why founders need to have conversations with peers in different industries.
How authenticity and kindness can indirectly solve problems.
Want the Full Show Notes?
To get access to the full show notes, including audio, transcripts, and links to all the resources mentioned, visit Retention.com/22
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