How Wipro uses People Analytics to Enable Hyper-Personalisation (Interview with Renil Kumar)

Since the start of the Covid-19 pandemic HR functions with People Analytics Teams have been pivotal in co-ordinating and leading responses to the crisis in companies all around the world. Well, one such company is Indian multi national giant Wipro, which found it had to suddenly contend with 150,000 remote workers in India alone.

My guest on this week's episode of the podcast is Renil Kumar, Vice President and Global HR Head at Wipro. He is the personification of a modern HR Leader, Business focused, data-driven, technologically savvy, inclusive and collaborative.

In our conversation Renil and I discuss:

• How People Data and Analytics enables hyper-personalisation across Wipro’s 200,000 plus global employee workforce
• How a powerful People Analytics project at Wipro delivered quantifiable value to the business, as well as revealing some interesting insights on the impact of team size and promotions
• How to infuse HR Professionals with the skills needed to be more data-driven and why experimentation, starting small and getting hands-on drives progress
• How Organisational Network Analysis can be applied in Sales and Customer Service
• What HR can do to prepare their organisations for an increase in remote and hybrid working

This episode is a must listen for anyone interested or involved in how HR can drive significant value in large multinational businesses. So that is Business Leaders, CHRO’s and anyone in a HR Leadership, People Analytics or HR Business Partner role.

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