Coaching for Leaders 714: Team Collaboration and Communication, with Bonni Stachowiak
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Jan 6, 2025 Explore the evolution of team communication from traditional methods to digital platforms, focusing on clear expectations. Discover strategies for enhancing remote collaboration with tools like Zendesk, alongside tips for effective engagement in higher education. The discussion highlights the importance of purposeful gatherings and maintaining boundaries in donor relationships. Finally, learn how leveraging team strengths can boost collaboration and overall effectiveness, promoting a balanced leadership style.
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Effective Chat Groups
- Clearly define the purpose of each chat group and the expected engagement frequency.
- Establish guidelines for what types of communication belong in each channel.
Three-Ring Binder System
- Dave Stachowiak recalls a past workplace using a three-ring binder for team communication.
- This system worked because of clear expectations and a defined purpose.
Ticketing Systems
- Bonnie Stachowiak suggests using a ticketing system like Zendesk for tracking requests and making work visible.
- Ticketing systems provide better visibility into help requests and their resolution compared to chat.