

I Destroyed an 'Online Coach' (This Sh*t HAS to Stop)
Mar 21, 2024
Get ready for a blunt wake-up call about client behavior! A notable discussion centers on the harm of letting bad habits slide, with a call for public accountability to curb copying. A client’s 15-month timeline sparks urgency about the need for personal responsibility. Diplomatic niceness is challenged, as it can enable poor behavior. Listeners are urged to demand more from themselves and embrace accountability to improve their business outcomes. It’s time to stop tolerating troublesome clients and start attracting the right ones!
AI Snips
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Transcript
Episode notes
Client Waited A Year To Use Promised Call
- John describes a client who signed a year-long program but waited over a year to book the promised one-on-one call.
- The client finally booked after the contract lapsed and then demanded the call, creating a conflict about responsibility and priority.
Fix Behavior Before Expecting Results
- Stop behaving incongruently if you want to attract better clients.
- Change your actions first because advice alone won't replace consistent behavior.
Tolerating Bad Behavior Perpetuates It
- You get what you tolerate; allowing poor behavior perpetuates it in your business.
- Being polite about recurring problems enables their continuation and harms outcomes.