Transform Your Workplace

The Laws of Trust with Joel Peterson, Chairman of JetBlue Airways

Dec 10, 2019

24:29

Trust in the workplace is just as important as it is in our relationships. It’s the basis of all relationships and the one that holds an organization together.

Building a culture of trust is essential in empowering, engaging, and retaining top talent within your organization. But how do we build trust back once it’s already broken?

In this episode, Joel Peterson, author of The 10 Laws of Trust, joins us to talk about how we can establish a culture of trust, respect, and integrity within our organizations to ultimately achieve success.

Joel is the Chairman of JetBlue Airways and the Founding Partner of Peterson Partners, a Salt Lake City-based investment management firm. He shares what leaders and managers should do when there’s a low trust culture with your team. We’re also going to discuss the cause of betrayal, the importance of feedback, and explore the other laws of trust and create stronger bonds.

If you lead others with trust and would like to create a culture of trust within your workplace, then be sure to listen to this episode!

Don’t forget to grab a copy of Joel Peterson’s The 10 Laws of Trust. Order your book here!

In this episode, you will learn about:

Why trust is the number 1 competency leaders need today
How to grant trust to others
The recipe for building a high trust culture
Why betrayal happens
The two kinds of betrayal
The culture of feedback
How to earn others trust back when you’ve made a mistake
Low trust culture vs. High trust culture
Empowerment
Why a lot of leaders choose to lead with power and fear
Why humility is essential for a CEO who’s trying to build a high trust environment