

What Companies Should Be Doing With AI and Agents Right Now
293 snips Jan 15, 2025
In this conversation, Steve Chase, Vice Chair of KPMG's AI and Digital Innovation organization, shares his extensive insights on AI integration in enterprises. He discusses overcoming challenges like employee-leadership discrepancies and the need for clear strategies. Steve delves into the evolving role of AI agents, framing them as synthetic employees and exploring effective piloting and implementation. He highlights the importance of strong leadership and ethical guidelines, advocating for a cohesive approach to navigate AI transformation in organizations.
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Two-Sided Perspective on AI
- Steve Chase's role at KPMG gives him a unique perspective on AI transformation.
- He observes AI's impact on KPMG and its clients, providing a broader view.
Resistance to Change
- Despite readily available AI tools, human adoption is surprisingly slow.
- People resist change even when new tools offer apparent advantages.
AI Adoption Challenges
- Integrate AI tools directly into existing workflows for better adoption.
- Address data management challenges, as AI becomes more valuable with robust data integration.