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Practical AI

Shopify's New AI Features with Matt Colyer

Oct 1, 2024
Matt Colyer, a product manager at Shopify, reveals the groundbreaking AI features shaping the future of e-commerce. He discusses Shopify's Sidekick, designed to simplify online commerce for merchants and enhance customer experiences. Topics include innovative AI tools alleviating common challenges for new entrepreneurs and advanced analytics that drive personalized shopping experiences. Colyer also shares insights on upcoming features for improved product visibility and seamless integration, promising an exciting future for online merchants and shoppers alike.
26:36

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Shopify's Sidekick AI features significantly simplify e-commerce by streamlining operations, enabling merchants to focus on core business activities.
  • Sidekick distinguishes itself by not only providing suggestions but also taking actionable steps based on user queries for improved decision-making.

Deep dives

The Motivation Behind Sidekick

Shopify's interest in creating Sidekick stems from a desire to simplify the e-commerce experience for merchants. Entrepreneurship often involves managing a multitude of tasks, from product selection to site design and customer outreach, which can be overwhelming. Sidekick aims to reduce this burden by leveraging AI technology to allow more people to engage in e-commerce without being hindered by the complexities of setting up an online store. It empowers users with tools that streamline operations, enabling them to focus on their core business ideas.

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