Angie Reynolds of Uptown Rental Properties joins the podcast live at the 2024 Rent Manager User Conference (RMUC) to discuss her 20+ year career in the property management industry and her journey with implementing new processes and technology.

Angie shares how to manage adversity and resistance to change, how to earn trust, establish a non-judgmental rapport, ensure that stakeholders have a say, obtain feedback from team members, and become the go-to person for your organization’s property management software platform. In addition, she discusses ways to leverage Rent Manager—the importance of training, automation, optimization, and customization of the system; the benefits of incorporating API integrations; and how the technology supports Uptown’s unique goals.

Angie also discusses the steps her company continues to take to improve its knowledge of Rent Manager and ensure employees use all its features. She always returns from the RMUC with a plethora of new ideas Uptown can implement each year.

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You can learn more about Angie Reynolds on LinkedIn, and Uptown Rental Properties on the company’s website.

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